Internet Marketing Is Now Being Used By Telemarketing

outbound telemarketing

Telemarketing is a pretty old business. Telemarketing got its start in the 1950s and has not changed much since it began. The laws that govern telemarketing have become stricter, so it has become necessary for the direct marketing industry to change their focus. One of the new avenues of business that telemarketers are getting into is the internet marketing industry.

The earliest forms of telemarketing were generally used to sell magazine subscriptions to customers through the phone, using a system of database marketing. Gradually, more and more soliciting was done over the phone, until it got to the point that telemarketing calls were being made at all hours of the day and evening. At this point, the government stepped in and started invoking laws for direct marketing so that the telemarketing companies were not able to call as often.

This was good for customers, but of course, it was bad for the telemarketing companies. Some of the laws that were imposed on the telemarketing companies encompassed things such as the time when they could call, being required to stop calling if someone asked to be removed from the call list, and introducing the national do not call registry. This enabled people to take themselves off of any telemarketing list, making it illegal to call them for any kind of solicitation. With so many people taking themselves off of the solicitation lists, the telemarketing companies have had to turn to other means of income generation to keep themselves in business. Now, many telemarketing companies are turning to online marketing to keep turning a profit.

Telemarketing through online marketing is run a little differently than the traditional telemarketing sales format. Some telemarketing companies are retaining their phone processes, and are incorporating the internet into the old way of doing business. How does this work, you may be asking yourself? Well, during the phone call, rather than completing the whole transaction at one time, telemarketers set up internet appointments to further go over the products or services that they are trying to sell. Another way that telemarketing is bleeding into the internet is by having people work from home, rather than all together in one place. People can sign up on the internet to call people for different telemarketing companies. This saves the company money, and it also enables people to be able to work from home. Another way that telemarketers are joining the online world is by completely changing their focus from database marketing to internet marketing. Someone is more likely to click on an internet ad about a product than they are to listen to telephone sales calls during the dinner hour. So joining the internet world is a good move for telemarketing companies.

When the internet was first started, no one knew that it would be used to advertise as much as it is today. Many telemarketing companies are incorporating the idea of a virtual call center into their work strategies. Still other marketing professional companies are getting out of the phone business altogether. It is plain to see that internet marketing is the business of the future.